- Alliance Data’s card services business completed a 76,000-square-foot addition to its current facility
- Alliance Data, voted one of San Antonio’s “Top Workplaces 2016,” will hold an interviewing event on March 7 at the site and will screen applicants for inbound collections positions
COLUMBUS, Ohio, Feb. 27, 2017 -- Alliance Data’s card services business, an Alliance Data company (NYSE: ADS) and a premier provider of branded credit programs to many of the world’s most recognizable brands through tailored marketing and loyalty solutions, announced it will hire 150 new customer care representatives in its San Antonio facility. The large-scale expansion of the current site will house several hundred associates long-term.
“Alliance Data is dedicated to providing best-in-class customer care, and the expansion of our San Antonio facility reflects our deep investment in our care centers,” said Tammy McConnaughey, chief credit risk officer at Alliance Data’s card services business. “As a high-growth company, we know that putting together high-performing teams in collaborative environments is the key to creating an outstanding workplace culture and delivering excellence to our clients. We’re committed to hiring additional associates in San Antonio who share our vision, passion for giving back to the communities we call home, and a commitment to continuous learning.”
Alliance Data’s U.S. customer care centers support 28 million phone calls for credit customers annually. Currently, the San Antonio facility, which will nearly triple in size through a 76,000-square-foot onsite expansion, employs approximately 75 associates who support a number of clients. Alliance Data is an 11-time recipient of the BenchmarkPortal “Center of Excellence” certification for exceptional customer care and achieved Top 10 honors on the BenchmarkPortal “Top 100 Call Centers” list for 2016. In addition, Alliance Data was ranked as one of the “Top Workplaces 2016” by The San Antonio Express-News.
Alliance Data is an active participant in the San Antonio community through contributions to and associate volunteerism with local organizations, including United Way, the San Antonio Food Bank and Haven for Hope. Alliance Data is committed to the communities where its associates live and work, with a focus on children, hunger and education.
Hiring Event Detail
Alliance Data is currently hiring for the open job positions and will hold an interviewing event on March 7 at the facility, located at 6550 N. Loop 1604 E., Suite 101, in San Antonio. Positions include full-time collections specialists who will focus on inbound calls from customers regarding their branded credit cards. Alliance Data customer care centers offer competitive salaries and benefits, brand-specific training for associates based on the credit card programs they support, as well as other career development opportunities and tuition reimbursement.
Those interested in applying for new positions at the Alliance Data San Antonio customer care center should attend the March 7 interviewing event, and also may visit Alliance Data's card services business career page (www.knowmoresellmore.com/careers) for more information on job opportunities.
About Alliance Data’s card services business
Alliance Data’s card services business is a leading provider of tailored marketing and loyalty solutions, delivered through branded credit programs that drive more profitable relationships between our brand partners and their cardmembers. We offer private label, co-brand, and business products to many of the world's most recognizable brands across a multitude of channels.
We uphold our Know more. Sell more.® promise by leveraging unmatched customer insights, advanced analytics, and broad-reaching innovative capabilities. It's how we deliver increased sales to our partners, build enduring loyalty to their brands, and provide more value to our cardmembers. Alliance Data’s card services business is a proud part of the Alliance Data enterprise. To learn more, visit www.knowmoresellmore.com or follow us on Twitter @Know_SellMore.
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